Virgin Media Community

[ChrisS9391]

Hi,

When i signed up to Virgin Media i done so over the phone with an agent. I used my friend's referral code and neither of us have heard anything about this since.

I signed up just before Christmas and installation was on 31/12/2020

Any way to clarify.

The reward code - [REMOVED]

 [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

[Chris_W1]

Hi ChrisS9391, thanks for the message and we are sorry to hear about the experience which you are having with the service. Please see the following link for the referrals here, you would need to go through the link for the credit Chris

[ChrisS9391]

Hi, yes i am aware of the referral link.

My issue is that when i signed up to virgin media it seems that the referral code i used from my friend wasn't input correctly. 

So no referral reward.

Thanks

[Chris_W1]

Hi ChrisS9391, thanks for the reply. For help with your referral account, and if you referred a friend after 12th March 2020, get in touch with Virgin Media’s referral partner Aklamio by calling them on 01576 820030 or sending an email to virgin-media@aklamio.com.

Chris