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Referal credit not been received - although the friend I referred has had hers??

I referred a friend back in February and she has since had her broadband installed and has had the £50 referal credit credited to her account, I am still waiting on mine?! Why is this?

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Re: Referal credit not been received - although the friend I referred has had hers??

Hello

The refer a friend bonus is added after she has paid her first bill.

Due to the current situation there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can. Please bear in mind at this time this service does also have a high load and may take quite some time getting back to you.

Regards Mike

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