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Rodders_1310
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Refer a friend not been applied

3 weeks ago

I've recently referred a friend to the Virgin broadband and TV, I've checked my referral portal and its not showing anything pending or available.

Please can someone advise?

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JitteryPinger
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Message 2 of 6
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Re: Refer a friend not been applied

3 weeks ago

When did you do this?

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
Gigabit 5G Vodafone 5G EE BQM Hub 4 BQM Hub 3 BQM Hitron CGNV4 BQM TT BQM

Technical Support - AV & Networking - Customer Service - Finance - Culinary - Construction
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Rodders_1310
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Message 3 of 6
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Re: Refer a friend not been applied

3 weeks ago

I’d referred end of last month, I’ve just help my friend do the self install. I know the payment won’t be available but expected the pending status to be showing correct 

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JitteryPinger
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Message 4 of 6
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Re: Refer a friend not been applied

3 weeks ago

I believe its after the 1st or 2nd bills is paid by your friend that the credit appears on your bill.

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
Gigabit 5G Vodafone 5G EE BQM Hub 4 BQM Hub 3 BQM Hitron CGNV4 BQM TT BQM

Technical Support - AV & Networking - Customer Service - Finance - Culinary - Construction
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Rodders_1310
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Message 5 of 6
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Re: Refer a friend not been applied

3 weeks ago

But does it not show as pending until then

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JitteryPinger
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Message 6 of 6
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Re: Refer a friend not been applied

3 weeks ago

Not that I'm aware of.

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
Gigabit 5G Vodafone 5G EE BQM Hub 4 BQM Hub 3 BQM Hitron CGNV4 BQM TT BQM

Technical Support - AV & Networking - Customer Service - Finance - Culinary - Construction
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