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Refer a friend £50 credit not applied

Has anyone else had an issue with virgin media not applying £50 refer a friend credit?

my dad referred me to virgin media back in April and we are still awaiting him receiving the credit, after 2 separate phone calls to VM each time promising the credit will be applied

can someone from VM please get in contact to review this matter

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Re: Refer a friend £50 credit not applied

Sorry that your refer a friend credit hasn't been added to your account yet.

 

I would need to take this to a private message to obtain the correct information on your account and to pass security for me to enter your account.

 

I will pop over a private message now, please respond and I can get this looked into further.

 

Regards

Steven_L

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