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Refer a Friend not paid to me

Hi there, I have referred a friend and they have received the £50 off of their bill but I haven't received £50 off of mine, which is a bit annoying. Any ideas? It's been weeks now.

Regards

R

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Re: Refer a Friend not paid to me

Why would you do that to your friends.

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Re: Refer a Friend not paid to me

Hi Phenfinite,

 

Welcome to the community forums and thank you very much for your post. We are so sorry to hear that your refer a friend credit has not been applied to your account as of yet and we would like to assist further. Please can you confirm when your friend received their credit/conformation and if you have had any contact or confirmation relating to the subject since your raised the referral? Please keep us posted. 

 

Many thanks,

 

Louis

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Re: Refer a Friend not paid to me

It's all good now, I got the app, and sent messages and got it sorted out from there.

 

Also lmao @ that post. We're both sadists, so it seems. 😉

 

R

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Re: Refer a Friend not paid to me

Hi Phenfinite,

 

Thank you very much for your prompt response and keeping us in the loop. We are pleased to hear that this has now been sorted. 

 

Please keep us posted if there is anything else we can assist with.

 

Many thanks,

 

Louis

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