on 01-09-2023 17:45
on 01-09-2023 18:54
Hi scotsbabe2023, thanks for the message and welcome back to the forums.
I am sorry to hear that you are having issues with the hub, can you confirm if the colour changes when going back into router mode?
Kind regards, Chris.
on 01-09-2023 18:54
Hi scotsbabe2023, thanks for the message and welcome back to the forums.
I am sorry to hear that you are having issues with the hub, can you confirm if the colour changes when going back into router mode?
Kind regards, Chris.
on 02-09-2023 18:02
hi chris yep its changed back to amber, how do i connect to a network, i mean really, is it just not showing, i can access my modem thro my router, but networks not showing, its really complicated cos i got this desktoop as a gift
on 03-09-2023 09:20
Thank you for that information. Do you have a device you can try via a Wired connection?
^Martin
on 03-09-2023 13:57
hi there, its saying im connected to an unknown network, plus i cant get file share to work
on 03-09-2023 16:25
Hi scotsbabe2023,
Just to clarify, are you wishing to use your Hub in router mode or modem mode?
Are you having issues with your Hub when in router mode? If you're able to send a picture of your set up to us or what the issue is, this would really help.
Thanks,
on 04-09-2023 16:01
on 04-09-2023 18:28
Thanks for the response there,
Sorry just to clarify on this, are you unable to connect to your Hub at all once it is Modem mode?
How is the router mode also?
Regards,
on 04-09-2023 19:22
hi kain , god this is confusing, i have to access the router to get into my modem settings but this desktop seems to be unsuitable for virginmedia connect, i can connect in modem mode but the light turns red
on 05-09-2023 08:13
Sorry for all of the questions scotsbabe2023, so you hub only shows a red light in modem mode and when you're in modem mode you aren't able to get a connection on the desktop when wired?
Have you ensured the network drivers for the desktop are up to date and any windows updates required have been completed (if it is a windows desktop)
Rob