Hey Big-Dave, thank you for reaching out and a warm welcome to the community.
We always balance our prices with the need to continue investing in our network, products and services. Like many businesses, we’re experiencing rising costs due to inflation. We are not immune to rising costs, primarily due to wider economic changes from rising inflation.
We’re seeing growing demand for data – with usage growing by more than 10% each year. Last year, we invested more than £2bn in our networks, which contributed to average broadband speeds increasing more than 40%, while helping to make sure our customers stayed connected and were able to keep using our services more and more.
So if you was looking to put your 30 day notice in you would need to do this before the 9th March, if you did it after and you are in contract you would be eligible for an early disconnection fee. Thanks
Matt - Forum Team
New around here?