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Re: need help please

account number is [Removed] ub4 0na . I understand things are difficult with the current situation but feel i should of been informed that the instal wasnt going to be completed before the engineer arrived.I was told i would receive a text 3 days before my instal and 30 minutes before my appointment to makesure it was safe for the engineer which i never received. I wasnt told it was a quick start install as i need the cabling to be installed from outside

 

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