forgot password when I want to talk over phone

[Pablo_C]

Hi, I have forgotten also my phone password, could I get some help, please?

Thanks

[Kath_F]

Hi Pablo_C, 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community. 

We're sorry to hear you've forgotten your data protection password. 

We may be able to get this reset for you but if not then we can arrange for a reminder letter to be sent to you. 

In order to help further I will need to confirm some information with you. I have sent you a private message regarding this and will investigate further once I receive your reply. Just click on the little plum envelope at the top right-hand side of the page to access your inbox.

Thanks, 

[Kath_F]

Hi Pablo_C, 

Thanks for coming back to me via private message to let me know things are sorted now. 

If you have any further issues, pop back and let us know. 

Many thanks, 

[Buffer1]

Hi

I have just had a similar issue ...how do I request a reminder letter?

Many thanks

Colin

[Kath_F]

Hi Colin, 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community. 

I'm sorry to hear you're having an issue. 

We can certainly get this arranged for you however we will need to confirm some information with you first of all. I have sent you a private message regarding this. Just click on the little plum envelope at the top right-hand side of the page to access your inbox.

Thanks,