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Re: Wrong account number showing in app

Justtiffany
Joining in

Hi Adri, I’m having the same issue. Please can you assist me? 
I recently moved house and I have a new account number and area code but when trying to make an account for it, it says I already have one (for my old address) thanks 

1 ACCEPTED SOLUTION

Accepted Solutions

Ayisha_B
Forum Team
Forum Team

Hi @Justtiffany  👋

A warm welcome to our Community Forums and thanks for your post. 

I would love to take a closer look into this for you so will pop you a PM 📩 now and we can take it from there.

Speak to you soon 😊

Ayisha_B
Forum Team

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See where this Helpful Answer was posted

2 REPLIES 2

Ayisha_B
Forum Team
Forum Team

Hi @Justtiffany  👋

A warm welcome to our Community Forums and thanks for your post. 

I would love to take a closer look into this for you so will pop you a PM 📩 now and we can take it from there.

Speak to you soon 😊

Ayisha_B
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Ayisha_B
Forum Team
Forum Team

Hi @Justtiffany,

Just to update the thread, I'm glad I was able to get things resolved for you.

Please do let me know if you need anything else.

All the best!

Ayisha_B
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs