Hi
How can I change my new Volt User name/address ?
During a Broadband upgrade I agreed to also switch my Tesco mobile to Volt
During the online Registration/Sales I was asked for an email address and offered my "one and only" and was told not possible (due it seems to already having O2 Business account) it was suggested I use family address which I was able to do.
Number has migrated ok over weekend
Contacted MyO2 Customer Service to change to new second email address over the weekend which seemed ok.
Unable to get onto Private MyO2 again web account using old (family) or my new address (both say system not activated)
Talked again with MyO2 who confirm that the address is changed on their side but Virgin have to now change their side.
How do I do this ?
Please advise
Many thanks
Jeff