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Emily_cj1
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Re: Urgent Credit File Amendment

Hi 

we are having the same issue - we desperately need this credit sorting in order to get our mortgage application accepted. My other half has emailed: Erikas - please reply or could I have a number to contact them. This is URGENT. 

thanks for your time, 

emily 

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Lee_R
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Message 2 of 11
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Re: Urgent Credit File Amendment

Hi @Emily_cj1 , thanks for posting.

I am sorry to hear you're having issues with your credit file.  Can I ask is Erikas someone who works in our Consumer Underwriting Team?

Regards

 

Lee_R

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Emily_cj1
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Message 3 of 11
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Re: Urgent Credit File Amendment

Sorry, that was unclear of me, Erikas is my other half. He has emailed your credit team

 

Thanks, 

Emily 

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Lee_R
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Message 4 of 11
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Re: Urgent Credit File Amendment

Thanks Emily before I contact you privately do you know what date the email was sent and did you mark it as "Urgent, mortgage affecting" ?

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Emily_cj1
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Message 5 of 11
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Re: Urgent Credit File Amendment

Hi - it’s named “owed money” 

thanks, 

emily 

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Shafreya
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Alessandro Volta
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Message 6 of 11
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Re: Urgent Credit File Amendment

Regardless of if (throwing scenarios here):

you previously owed money and paid it - it will get marked as resolved, not wiped out.

 

The credit agencies only get updated twice a month. You are not the only one emailing too so it might not get picked up this cycle.

Generally people should look at their credit score more often, especially if there is even a hint of needing it for a home etc.

Emily_cj1
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Message 7 of 11
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Re: Urgent Credit File Amendment

Thanks for your useful comment 

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Emily_cj1
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Message 8 of 11
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Re: Urgent Credit File Amendment

 

Hi Lee, 

We are still waiting to hear back from your team 


Emily 

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Shafreya
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Alessandro Volta
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Message 9 of 11
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Re: Urgent Credit File Amendment

You may not hear from them for a while anyway. It was over a couple week wait before, potentially around a month.

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Emily_cj1
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Message 10 of 11
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Re: Urgent Credit File Amendment

Hi Lee, 

you said you’d contact me privately, please could you do this? 

thanks, 

Emily 

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