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CMC1000
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Re: Unable to cancel my contract as no-one answers the phone!!

This is a joke right, Mr Forum Team member?

Repeated calls to your suggested number 0345 454 1111 result in a nothing but a curt message asking me to call back later 

Its not even possible to get as far as options 1 and 4 as you suggest

This is a shockingly terrible service - all marketing and branding - an NO substance

Am changing to another provider - as soon as I can get through - ha

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KenMarinaris
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Re: Unable to cancel my contract as no-one answers the phone!!

Write to them

Virgin Media Sales Operation Support, Diamond Plaza, Daleside Road, Nottingham, Nottinghamshire, NG2 3GG

 

That's what I am going to do tomorrow. Registerd letter, 1st class. These agent are useless, they dont even bother to answer. Why Vm does pay them is a mystery.

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