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Re: Returning old equipment

AjayTom
Joining in

on ‎10-05-2023 17:12

 

Hello Dave

Thank you for your reply, it is HUB3 which is not on the list. Probably explains why there was no paperwork to return and I have not received any emails regarding this.

 

Appreciate it 🙂

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newapollo
Very Insightful Person
Very Insightful Person

on ‎10-05-2023 18:00

Hi again @AjayTom 

If you want to though, you can still request packaging using the following form

/virgin-media-return-or-recycle-equipment/request-returns-pack 

You can then use either of the following links to find your nearest store to return the equipment (they contain different addresses)

https://www.collectplus.co.uk/find-a-store 

 https://www.collectplus.yodel.co.uk/store-locator?v=2. 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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