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Re: Returning old equipment

Joining in


Hello Dave

Thank you for your reply, it is HUB3 which is not on the list. Probably explains why there was no paperwork to return and I have not received any emails regarding this.


Appreciate it 🙂


Very Insightful Person
Very Insightful Person

Hi again @AjayTom 

If you want to though, you can still request packaging using the following form


You can then use either of the following links to find your nearest store to return the equipment (they contain different addresses) 

I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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