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Re: Reschedule engineer appointment

HayleyG1
Joining in

I also need help with this. Please send me a private message

4 REPLIES 4

John_GS
Forum Team
Forum Team

Hi @HayleyG1 

Thanks for posting and welcome to the community. Please do make your own thread in the future 🙂 we've moved it this time for you.

Are you looking to reschedule the visit? If so, and as long as it's not within 24 hours, you can reschedule via your online account

Keep me posted if you need further help.

Best wishes.

John_GS
Forum Team


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It says that it cannot be changed online. Please can you send me a private message. Thank you.

Hi HayleyG1,

Sorry to hear you're struggling to cancel it online. I can see that my colleague Chris has been assisting you via PM, but as he is off today I'll take over 😊

Thanks

Beth

Beth_G
Forum Team
Forum Team

Hi @HayleyG1

Thanks for speaking with me via PM. I've now rescheduled your appointment to the agreed date.

Do let us know if we can help you with anything else.

Beth