I am also in this situation. The amount of times I have to chase up this issue is crazy!
Every single referral I make ends up us both chasing for hours until it is resolved.
Why can't you make it easier for us and actually have something in place on the website that we can all see.
Thank you for reaching out with your concerns, we've just moved your post as you'd commented on quite an old thread. I'm really sorry that you're yet to receive your referral credit.
Could you please confirm when your friend was installed?