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ALotey
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Re: Outside Brown Box Cover

Good evening,

My brown cover has also blown off (even before the storm which is meant to be arriving tomorrow).

I am happy for a replacement to be sent out to me, if not happy to have an engineer come out to replace.

Thanks in advance!

Me Lotey

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Zak_M
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Re: Outside Brown Box Cover

Good morning @ALotey

 

Welcome back to the forums & thank you for taking the time to post. 

 

I am sorry to hear that the Omni box cover is broken. 

 

We won't be able to send out a replacement, but I can book an engineer to come & fit a new one.

 

I will pop you over a PM so that I can confirm your address. 

 

Kind regards,

Zak_M

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Zak_M
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Re: Outside Brown Box Cover

Thank you for providing me with that information in PM @ALotey

 

I have arranged for the engineer to get this resolved, for the time, date & to make any further amendments please visit your My Virgin Media account.

 

Kind regards,

Zak_M

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