on 17-09-2023 15:27
Hi,
I'm also trying to register for a my virgin media account but have also not yet received my welcome email.
Please can you help? I have tried the live chat multiple times and they were unable to help.
on 18-09-2023 13:41
Hey CBM1, thank you for reaching out and a warm welcome to the community, I am so sorry to hear this.
I will send you a PM now to get your contract sheet sent back out, however its worth remembering you won't be able sign up until your services are active. Cheers
Matt - Forum Team
New around here?