Virgin Media Community

[tas72]

Hi, Im having the same issue i have been on the phone to Virgin Media multiple times and still not getting resolved. i have moved house and everytime i login it takes me to my old account on my old address.

[Ilyas_Y]

Hi @tas72 thanks for reaching out to us and a warm welcome to the Virgin Media forums. 👋🏼

I'm sorry to hear about the issues with MyVM you are having. 😞
I will assist you on this and get you the help needed.
I will send a private message - watch out for the purple envelope inviting you in.

Kind regards,
Ilyas.

[Ilyas_Y]

Hey @tas72 thanks for updating us!

I'm glad to hear that you have managed to get this resolved.
As advised - reach out to us when you need help and we'll assist as much as we can.

Kind regards,
Ilyas.