2 weeks ago
Did you get any luck with this as I've got the same problem?
Rather than add to someone elses thread, and risk confused replies - could you explain your issues so as other users can advise, and VM staff potentially assist.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks