I am having this problem too and it’s causing me so much trouble trying to view and make changes on my account
As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.
Click to learn more about VIP
Use Kudos to say thanks
Mark as Helpful Answer if I've helped
I’m trying to register for the my virgin media app but every time I input my details it just deletes them out and refreshes the page, can you help?
Hi Redmondh18, thanks for your post.
Sorry for the trouble you've had registering on the My Virgin Media app.
May I ask what make & model of device you're using, and if the OS & app are both up to date with the latest versions?