Virgin Media Community

[micko48]

I am unable to login to my Virgin Media account, it comes up with the following error message.....

Page Expired

The page you are trying to access is no longer available.

Can anyone help?

[Zoie_P]

Hi Micko48,

Thank you for your post 🙂

I am sorry to hear this can you access it via a different browser or device?

Thanks,

Zoie

[micko48]

Hi, Thanks for your reply but it appears to be working again now.

[Malgosia_mrk]

Hi,

I have the same issue as most of the people here. I cannot access my virgin account. It's been since last year. I've already asked twice for it to be fixed but nothing happened. Whenever I try to log in it's saying my e-mail is not recognised and the details provided (last name, account number and area code) are incorrect. How come if I keep receiving notifications that my bill is ready to the same e-mail  address?

Very frustrating experience. I've only encountered this forum now after waiting on a phone line for someone from Virgin to answer, without success. 

Hopefully will be able to make it fixed via this channel.

Thanks in advance

[Emily_G]

Thanks for the post Malgosia_mrk.

Sorry to hear of the trouble logging into your My Virgin Media account.

I'll pop you over a private message so we can pass security and check on things. 

Thanks, Emily.