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Davidnlaura
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Re: Cancelling sky movies

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 yea not a very good service your offering there to txt them to cancel but the bot won’t even help!!!

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John_GS
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Re: Cancelling sky movies

Hi @Davidnlaura

 

That's because you've put you wish to cancel your cable services. 

 

You cannot cancel over SMS. A removal of a channel isn't a cancellation. Please text back the number and ask them to review your account. This can be done 

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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