Menu
Reply
alexjsharley
  • 4
  • 0
  • 0
Joining in
107 Views
Message 1 of 6
Flag for a moderator

Re: Cancelling sky movies

No.  The text doesn't work.  They tell you to phone as i am on a particular package. WHAT A WASTE OF TIME

0 Kudos
Reply
John_GS
  • 8K
  • 422
  • 702
Forum Team
Forum Team
104 Views
Message 2 of 6
Flag for a moderator

Re: Cancelling sky movies

Hi alexjsharley

 

Thanks for coming back to us. What does the text service state please?

 

All other methods of contact can be found here

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

0 Kudos
Reply
alexjsharley
  • 4
  • 0
  • 0
Joining in
102 Views
Message 3 of 6
Flag for a moderator

Re: Cancelling sky movies

It said

You contacted us stating that you want to remove sky cinema from your package. As you have an Oomph bundle, I have redirected you to the Oomph team who would assist you further.

Been waiting on the phone for 30 mins. 

0 Kudos
Reply
John_GS
  • 8K
  • 422
  • 702
Forum Team
Forum Team
75 Views
Message 4 of 6
Flag for a moderator

Re: Cancelling sky movies

Thanks for coming back to me. 

 

Apologies for the wait times, they'll assist you asap

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

0 Kudos
Reply
alexjsharley
  • 4
  • 0
  • 0
Joining in
71 Views
Message 5 of 6
Flag for a moderator

Re: Cancelling sky movies

Managed to get through to someone after 60 mine waiting!

Hopefully cancelled now!

0 Kudos
Reply
Ryan_N
  • 1.89K
  • 97
  • 152
Forum Team
Forum Team
57 Views
Message 6 of 6
Flag for a moderator

Re: Cancelling sky movies

Thank you for letting us know. 

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
0 Kudos
Reply