Menu
Reply
PeterK1
  • 7
  • 0
  • 1
Tuning in
161 Views
Message 1 of 3
Flag for a moderator

Re: Cancelling promotional movies

Is contact via the community forum the only way to cancel the promotional offer. I really expected to see an option in my services page to allow me to cancel it myself.

0 Kudos
Reply
Alex_RM
  • 4.85K
  • 270
  • 362
Forum Team
Forum Team
152 Views
Message 2 of 3
Flag for a moderator

Re: Cancelling promotional movies

Hi PeterK1,

 

Cancellations aren't something we're able to do via the community.

 

You would either need to call us on 150/ 0345 454 1111 or text us on +44753 305 1809 and we'll be able to help.

 

Alex_Rm

0 Kudos
Reply
japitts
  • 13.89K
  • 1.88K
  • 3.13K
Very Insightful Person
Very Insightful Person
148 Views
Message 3 of 3
Flag for a moderator

Re: Cancelling promotional movies

@PeterK1 

Rather than add "me too" to a long-since solved thread, it may be better to start your own and explain your query.

With that in mind, what is it on your account that you want to cancel? VM staff do respond on here and can deal with many account issues, but package changes & cancellations need to be done by calling in.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply