I have had a contract for M500 coverage and have been lucky to get 60 sometimes 0. Had a new router which hasn’t improved the situation. Unable to contact VM as my phone cuts off after 2 hour. I have 6 months left on contract and wondered if a letter from my solicitor claiming breech of contract will aid the situation.
Any potential legal action, especially in the current climate, will expect the claimant to have pursued all alternative avenues before going to court - and likely take a dim view of anyone not doing so.
Pursuing a service provider's complaints process, through to CISAS arbitration if necessary, would seem an appropriate avenue.
I'm sure a solicitor would be quite happy to charge you for a letter, though.
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