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Re: Account cannot log in

sanjiv
Tuning in

Hi Molly,

I am having the same problem.
I still need access to the old account for email address purposes, but have a new account number.

I look forward to hearing from you.

thanks

Sanj

1 REPLY 1

Vikki_M
Forum Team
Forum Team

Hi sanjiv,

 

Thank you for your post and welcome to our community.

 

Just to clarify please, when you sign into My Virgin Media, are you seeing the details for a former account and not your current one?

 

Please pop back to us when you can. 

Vikki - Forum Team


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