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Re: Account Number

Joining in


I am also suffering with this problem. They have sent the contract and information about instalment, however no information about Area Reference or Account Number. 

Need it sorted ASAP!


Forum Team
Forum Team

Hi @Sell97


Thank you for your post and welcome to our community. 


Have you received your contract email?


If so, the account number and area reference will be on there.


This should be on the right hand side.


Please pop back to us when you can.

Vikki - Forum Team

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Hi @Vikki_M,

We have received our Pre-Contract Information. On the email, the Area Reference and Account Number is blank.

What should I do?

Hi Sell97, 

Thank you for your reply 🙂 
I am so sorry to hear it is blank, this isn't helpful. I can take a look for you, I will pop you over a PM, keep an eye out for the purple envelope.


Forum Team
Forum Team

Hi Sell97, 

Thank you for your message and glad you have your account number.

Please pop back if you need anything else and we will do our best to help.