Virgin Media Community

[shaun2612]

Anyone else having problems trying to pay bill using quick pay? Keep getting error message about a Web bridge error on bank confirmation page. 

[Megan_L]

Hi Shaun2612, 

Thanks for using the forums to get this issue with the quick payment service looked into, I am sorry if this has been causing some frustration. 

We were having some issues with customer online accounts recently which might be connected to this quick pay issue, sorry for any inconvenience this caused.

Were you able to get it paid by another means? 

We won't be able to take a payment here on the forums, but if you need further help I can get you contacts to a team that can.

Thanks,

Megan_L