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Quality of the phone line speaking to VM agents.

FedUpCustomer6
Dialled in

Not only do VM force you to speak to complete incompetents but the quality of the phone line is invariably atrocious.Would like some acoustic shock whilst we endlessly transfer you from one fkwit to another, sir?

 

Factor in you are often not speaking to native speakers and it's a recipe for disaster. 

 

I have to wonder how much of the problems I've experienced are a result of VM's cheapskate attitude to customers?

1 REPLY 1

Lee_R
Forum Team
Forum Team

Hi @FedUpCustomer6, thanks for posting and welcome back to our community.

I can see you have another thread, which is currently assigned to my colleague.  I am therefore going to leave you in his capable hands.  I hope your complaint is resolved real soon.
Regards

 

Lee_R