Just before I signed up to Virgin Media I was sent a promo code for £50 credit, this influenced me to take the plunge and sign up for a new contract. Now everything is in place I was sent a forcast of my first bill which did not include the £50 credit. Apart from the credit am I missing something.
The promo code was sent to me in an email from Virgin Media, I had filled in the online form for the package I was thinking about having but I didn’t submit it, a while later I got the email saying perhaps this will help you decide.
The email said to enter the code at the bottom of the form before submitting it, I could find nowhere on the page to enter it so I started over again and entered the code on the first page before completing and submitting.