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Primary account change

For some reason although the account is in my name, Virgin changed my account from primary to secondary and made my husbands email the primary, this is now blocked and no longer working, I need to set him up a new email but can not do it on my account because it is secondary. I want my account changed back to the primary account like it was

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Re: Primary account change

Hi kelfreeman

I am more than happy to take a look at this for you 
I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L
 

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