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Primary Account login detail


I recently changed some services as the package was getting too expensive.

I opted for e-bills to save some money, and also it was more convenient.

Now I realize that the primary account which was set up years ago has an email address that I can no longer access.

For the last 3 days I have tried phoning to get the email updated, but I'm getting "line busy" messages.

I can access the secondary account, but it's limited to what you can actually change, so now I'm basically locked out of my account until I get the email changed.

Is there any other solution to this problem or do I just need to keep phoning until I get through ?




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