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lucadam
Tuning in

Can any advise please

I have down graded from tv broadband and phone to just the broadband and phone

I am now on 350mb can any advise what I shoulf

be paying as they hav said it’s £63 a month, which seems quite excessive.

any help would be appreciated

1 REPLY 1

Carley_S
Forum Team
Forum Team

Hi @lucadam 

Welcome back to the community forums. 

Sorry to hear of your concerns with your package. 

We aren't able to advise on packages or action package change requests on the community unfortunately. 

 

If you are unhappy with your current package deal, please do consider giving us a call on 0345 454 1111 / 150 or via WhatsApp on 07305 327 112 our team will be more than happy to perform a package review for you. They will ensure that you're on the best possible deal for your package.

 

You can also contact us through Live Chat through your online account and the team can assist you further. Please bear in mind the response will not be instant, but our team will get back to you.

 

Here to help 🙂
Virgin Media Forums Agent
Carley