Virgin Media Community

[JLOG1953]

Hi my virgin media account contract runs till February 2024.Will I have to pay any price increase within my contract date 

[goslow · Accepted solution]

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@JLOG1953 wrote:

Hi my virgin media account contract runs till February 2024.Will I have to pay any price increase within my contract date 

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Refer to your existing contract within 'My Virgin Media' and see if you have a fixed price for the minimum term or a fixed discount.

[JLOG1953]

I have a fixed discount discount 

[John_GS]

Hi @JLOG1953 

Thanks for posting and welcome back to the community.

Any customer affected by the price change will be sent either a letter/email and on this it will outline how and when it'll affect them. 

Best wishes,