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Price increase 2021

I'm confused. It states on numerous sites that those who opened their current contract after 29th June 2020 will not be affected by the price increase. Also anyone who is in a fixed price promotion ie are still within minimum term. The price increase will take force when the promotional period ends. I took out an 18 month contact at the end of December 2020 and it states my promotional period ends in June 2022. I rang virgin media and was told everyone has has the price increase and there is nothing they can do????? 

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Alessandro Volta
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Re: Price increase 2021

Billing issues can’t be looked into on here. 

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I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
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