If you wish to leave without charge, you have 30 days from the date of the letter to provide notice to us. The date that this ends will be listed on the letter. If you wish to leave after this date, the Early Disconnection Fee's will apply
We are sorry that you're looking to leave us due to this increase - changing prices is never an easy decision, which is why, unlike other providers, this is our first cable price change in 18 months. We know 2020 was a difficult year for many people and so we decided not to rise our cable prices last year.