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atclark
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Power of Attorney

My father's gone into a care home. How do I go about sorting power of attorney over his Virgin Media account? Tried calling but there's no way of getting around the menus to speak to a human being.

Regards, Andrew Clark

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Emily_G
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Re: Power of Attorney

Thanks for the post Atclark and welcome to our community.

 

Do you have all the official power of attorney documents to hand to get it added to the account? 

 

Thanks, Emily.

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atclark
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Re: Power of Attorney

Yes, managed to send to Executive Team. Thanks.

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Emily_G
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Re: Power of Attorney

No problem, once this is noted on the account you'll have account holder actions available to you.

 

Thanks, Emily.

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