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on 15-01-2021 12:57
My father's gone into a care home. How do I go about sorting power of attorney over his Virgin Media account? Tried calling but there's no way of getting around the menus to speak to a human being.
Regards, Andrew Clark
on 19-01-2021 12:49
Thanks for the post Atclark and welcome to our community.
Do you have all the official power of attorney documents to hand to get it added to the account?
Thanks, Emily.
on 19-01-2021 15:15
Yes, managed to send to Executive Team. Thanks.
on 19-01-2021 15:35
No problem, once this is noted on the account you'll have account holder actions available to you.
