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Postpone Cancellation

Adr2
Joining in

I'm due to be disconnected from my Virgin service in early September but the new service I've ordered is going to be installed a month and two days after.

Can I move the cancellation date of my Virgin service?

2 REPLIES 2

John_GS
Forum Team
Forum Team

Hi @Adr2 

Thanks for posting and welcome to the community.

Sorry to hear you are leaving us. I'll send you a PM now to assist further with this.

Best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

John_GS
Forum Team
Forum Team

Thanks for joining me on PM @Adr2 and letting me sort this for you.

Please do pop back to the community if you ever need further assistance. Best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill