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Poor deal

Just had an astronomical Bill come through, my deal expires on Weds next week. 4th Dec 

I spent two hours trying to get to a payment I am comfortable with. Was told I don’t qualify for a decent deal as I am a current customer, so my bill remains at £130 per month.. err no!!! 
If I was a new customer then I can get the oomph deal at £79 !!!! Said I will have that then, no you can’t sir!!! **bleep** virgin how to **bleep** of your loyal customers, no wonder people leave and go to sky 😡😡😡😡😡😡 just want a decent deal 

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Re: Poor deal

So leave and go to sky.

After a year, you'll be in the same boat.

Then return to VM and you will qualify for a new customer deal.

VM dont care, they've been TOLD to incentivise switching by OFCOM.

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Re: Poor deal

I got an email, as an existing customer, containing this (including special 0800 number)?

D5820690-2E5C-4B99-B2C1-2685AA688AA1.jpeg

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Re: Poor deal

The Oomph is £139/month more then you are paying at £130

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Re: Poor deal

Really helpful! 
my current deal is £82.50 so £130 per month is outrageous 😡

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Re: Poor deal

it was helpful i was only pointing out what the cost is on the VM website.

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