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Please enter valid bill details

I'm trying to access my online account, but can't remember my password. After entering my bill details I am getting an error saying please enter valid bill details.

 

I have tried my account number with and without a 0 at the beginning. Any help would be greatly appreciated 

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Re: Please enter valid bill details

Hi sn-58,

 

Thanks for posting and welcome to our community 🙂

 

I'm sorry to hear you're having some issues accessing your online account.

 

I've been able to locate your account using your forum details and popped you over a private message to help.

 

Alex_Rm

 

 

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