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Plastic box outside the house broken, How to get it fixed?

Hi there, I've been trying to get through to someone for ages but no one answers the phone. The cable box outside my house is very Old, it’s been fitted by NTL world and it’s all broken, all the places to fasten the lid on have snapped and there is no way of keeping it on the cables anymore. Everything is exposed and in danger of being rained on or worse, how can I get somebody to change the plastic cover?

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Re: Plastic box outside the house broken, How to get it fixed?

Good afternoon @crashhot 

 

Welcome back to the forums and thank you for taking the time to post. 

 

We can most certainly can look into getting you a replacement Omni box cover, 

 

I have used the information that you have provided to us on the forums to contact the AFM (area field manager) to see how/when we are able to get someone to do it. 

 

as soon as I get any more information Ill be in touch. 

 

Kind regards,

Zak_M

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Re: Plastic box outside the house broken, How to get it fixed?

Thank you Zak,  I look forward to hearing from you soon

best regards

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