Menu
Reply
kathrynmoore
  • 1
  • 0
  • 0
Joining in
201 Views
Message 1 of 3
Flag for a moderator

Phone call from virgin media

I’ve had several phone calls from virgin media over the past couple days but every time I pick up the phone no one answers for 5 second and the they hang up, I’m having 5-6 missed calls a day from the same number 

0 Kudos
Reply
goslow
  • 5.49K
  • 740
  • 1.98K
Superstar
172 Views
Message 2 of 3
Flag for a moderator

Re: Phone call from virgin media


@kathrynmoore wrote:

I’ve had several phone calls from virgin media over the past couple days but every time I pick up the phone no one answers for 5 second and the they hang up, I’m having 5-6 missed calls a day from the same number 


Have you used the opt-out in 'My Virgin Media' not to receive marketing calls from VM?

It is also possible that the calls may be using a fake caller ID (which looks like it is VM) and the callers are in fact scammers.

Can you block the number on your phone?

0 Kudos
Reply
Matthew_ML
  • 3.61K
  • 132
  • 242
Forum Team
Forum Team
159 Views
Message 3 of 3
Flag for a moderator

Re: Phone call from virgin media

Hey kathrynmoore, thank you for reaching out and a warm welcome to the community I am so sorry you keep missing calls from us.

Please can you just let me know what number is ringing you please, so we can just confirm this was us? Thanks 

Matt - Forum Team


New around here?

0 Kudos
Reply