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Bigstu75
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Payment owed to me £54.31

Hi iv been sent a cheque for refund on my old account. Since being with virgin I changed name. The cheque has been sent to me in old name. How can this be sorted please. 

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Virag
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Re: Payment owed to me £54.31

Can I ask how long you needed to wait for your cheque? As I am in the process to expect a refund since October 2020.

Thanks

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Steven_L
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Re: Payment owed to me £54.31

Hey @Bigstu75

 

Welcome to the community and thanks for your post.

 

Have you been able to get this looked into further since you posted, If not, I can take a look into this further for you but would need to send over a private message, so that we can pass account security and get this looked into further.

 

I will send over a private message in a moment.

 

Regards

Steven_L

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