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Chelsea59
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Payment Query

I've a closed virgin account with an outstanding balance that i need to pay to remove from my credit file.  I've called Virgin customer services who directed me here to this forum.

To whom & how can i pay this bill?

Nov 2014 - account opened

Oct 2016- account closed 

Balance- £667.00

Any help please?

Many thanks

 

 

 

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DJ_Shadow1966
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Re: Payment Query

Hello

You will need to call in on 0800 052 0360 once the bill has been paid then the  credit file show that it has been settled, and will remain on the credit file for 6 years. This type of query I am afraid cannot be dealt with in a public forum.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Chelsea59
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Re: Payment Query

Many thanks for your reply.  I've rang the 0800 number and got through to customer service which i've been trying for ages.

It's now resolved, keep up the good work

Many thanks

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