Been with Virgin Media for 17 years, Currently on 50mbps package with phone line.
Paying just over £52 a month, New customers are being offered 213mbps for just £32 a month moving onto £54 a month after a 12 month contract.
I phoned the customer services line to be told there was no option for a 'discount', and proceeded to to tell me about 'upgrades'... He kept going on saying that I wanted the 213mbps package and would cost us between £50 and £54 (For what ever reason couldn't state an actual price), But I feel like this was just a ploy to enrol us onto a higher package (bonus maybe?)
Can someone advise if what he was saying about 'no discounts available' was true?
I've called up in the past and been given much better deals, but now a few years later no one wants to honour a long time customer?