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Paper bills required

Dippysuzy123
Joining in

Require paper bill, ridiculous charge £17.00 for 2 unknown calls, annoyed 

1 REPLY 1

Ashleigh_C
Forum Team
Forum Team

Hi there @Dippysuzy123 

Thank you so much for your post and welcome back to the community forums, it's great to have you here. 

I am so sorry that you have faced an issue with your service and thank you again for posting. 

Can I just check, if you access the bill via My Virgin Media and download the PDF are you able to see the itemised calls here?