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Paid my bill before dd due bow charged 10

jaggedtour
Joining in

So I wanted pay my bill early I did and on the 1st instead of 13 now I have a, 10 dd fee why when I paid upfront 

2 REPLIES 2

Martin_N
Forum Team
Forum Team

Hi jaggedtour,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about your payment.

I am happy to take a look into this for you. 

I will private message you to confirm your details. 

^Martin

jaggedtour
Joining in

Help needed urgent carnt get through