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Package

Why have I not been offered a new package. I am paying over £170 a month and extra for a mobile sim. New customers get this for less that £90

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Re: Package

Hi 46TM,

 

Thanks for posting.

 

Please do call the team over the weekend and they can review your account - 150//03454541111. Let us know how you get on

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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