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2j90
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Package Upgrade issue

I'm trying to upgrade my current broadband package to one of the current deals. I choose this one: 

Screenshot_20210203-212938_Samsung Internet.jpg

 But when I get to the checkout I get:

Screenshot_20210203-212850_Samsung Internet.jpg

 What is the issue?

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Ryan_N
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Re: Package Upgrade issue

Hi 2j90, 

 

Thank you for your post and welcome to the forums. 

 

Really sorry for the delayed response here. Unfortunately we don't deal with package changes of the forums, and you would need to speak with the team on; 0345 454 1111 or 150. Have you been able to speak with them since this post? 

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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